📑Marche de services de call center.
Procurement process summary
This process is to purchase Marche de services de call center.
This contract was awarded by 🇧🇪 Institut bruxellois francophone pour la formation professionnelle for an amount of EUR 600,000 to 1 supplier. It was published on 2017-09-14 through open
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇧🇪 Institut bruxellois francophone pour la formation professionnelle Buying unitnot reported Publication date2017-09-14 Contest statusnot reported DescriptionLe present marche a pour objet principal des services de call center afin d'assurer la gestion des appels de Bruxelles formation. Dans le cadre de ce marche, Bruxelles formation souhaite renforcer la cohesion sociale et a insere dans les conditions d'execution une clause relative a l'integration socioprofessionnelle. Les appels vises sont principalement des appels entrants de chercheurs d'emploi a la recherche d'une information sur les formations de Bruxelles formation et de ses partenaires ou d'employeurs a la recherche d'une information sur les stages et formations en entreprise. Bruxelles formation se reserve le droit d'elargir les services demandes au call center au-dela de ces appels (exemple: appels sortants pour une action specifique et a destination d'un public specifique).Awards
This award was granted to B-Connected by Institut bruxellois francophone pour la formation professionnelle for an amount of EUR 600,000. The procurement process was conducted through open for the category of services. The award was granted on 2017-08-28. This is award number 1.
| Supplier | Amount | Award date | Award number |
|---|---|---|---|
| 🇧🇪 B-Connected | EUR 600,000 | 2017-08-28 | 1 |
Market context and opportunities
The execution of this contract allows the entity Institut bruxellois francophone pour la formation professionnelle to fulfill its public service objectives efficiently.
The open purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberBE_ocds-70d2nz-93191d2e-1663-494b-ae0b-0524f64df0a4-award-1Publication date2017-09-14Contract datenot reportedAward date2017-08-28CategoriesservicesPurchase modalityopenMethod detailspt_openStatusnot reportedData sources
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