Contact Form
Frequently Asked Questions (FAQ) before writing to us
Below you will find quick answers to the queries we receive most frequently. We recommend reviewing them before sending your message; this way we can dedicate our time to emails where we can really add value.
Can I request that a piece of data from sociedad.info be modified or deleted?
No. The records we publish come entirely from official sources and are shown without alterations. We only update them when the responsible public entity corrects the information at source, following the principle of open data integrity.
Does this form serve to offer products or services to state entities?
No. sociedad.info is not a channel to contact institutions or supplier companies; it is a transparency and analysis site. Commercial messages will be automatically discarded.
I need the complete dataset for an academic or journalistic project. Can you help me?
Yes. Let us know the scope of your research and we will facilitate bulk access (API or download) as long as the use is legitimate and cites the CC BY 4.0 license. We are also open to co-creating applications or visualizations that generate common good.
I want to propose a new database or send feedback about the site. Are you interested?
Always! We appreciate suggestions for improvements, interface error reports, and proposals for new public sources to import. We incorporate them into our development plan after evaluating their technical feasibility and contribution to citizenship.
I didn't receive a response to my email. Why?
We only respond to messages that fit the previous criteria. If your query is purely commercial or seeks to alter official information, you will not get a response. For other relevant requests, we try to respond within a maximum of 48 business hours.
If your doubt persists after reading this section, continue and complete the form. Remember that the quality of the initial information speeds up our response.
Contact Form
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Phone
+52 55 5012 8434
Monday to Friday, 09:00 – 18:00 GMT-6
Postal address
Calle Querétaro 120, Depto H
Col. Roma Norte, 06700, Ciudad de México, MX