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๐Ÿ“‘Outsourced IT Service Desk

Procurement process summary

This process is to purchase Outsourced IT Service Desk.

This contract was awarded by ๐Ÿ‡ช๐Ÿ‡บ European Medicines Agency (EMA) for an amount of EUR 27,000,000 to 1 supplier. It was published on 2022-05-16 through open

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

Buying entity๐Ÿ‡ช๐Ÿ‡บ European Medicines Agency (EMA) Buying unitnot reported Publication date2022-05-16 Contest statusnot reported DescriptionThe purpose of this call for tender is to be able to contract an outsourced IT service desk to provide support services to a user community consisting of up to 1 500 people, including staff, contractors and other stakeholders, at EMA's office premises in Amsterdam, the Netherlands, plus a larger stakeholder community requesting services from various locations, mainly within the European Union, at a competitive market price.

Awards

This award was granted to Netcompany-Intrasoft S.A. by European Medicines Agency (EMA) for an amount of EUR 27,000,000. The procurement process was conducted through open for the category of services. This is award number 5.

This contract has multiple awards. This is award number 5. View other awards for this contract

SupplierAmountAward number
๐Ÿ‡ฑ๐Ÿ‡บ Netcompany-Intrasoft S.A.EUR 27,000,0005

Market context and opportunities

The execution of this contract allows the entity European Medicines Agency (EMA) to fulfill its public service objectives efficiently.

The open purchase modality ensures that the process is transparent and compliant with regulations.

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.

Additional data

Contract NumberEU_ocds-70d2nz-1efb5e16-538c-4e05-a689-1776561d7ca9-award-5Publication date2022-05-16Contract datenot reportedAward datenot reportedCategoriesservicesPurchase modalityopenMethod detailspt_openStatusnot reported

Data sources

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Published byOpentender.eu
Countries231
LicenseCC BY-NC-SA 4.0
Year range2003 - 2025
Update statusNot updated (2025-01-01)
OpenTender obtains information from the procurement portal of the European Union.