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📑SERVICIO DE LICENCIAS DE SOFTWARE EN LA NUBE PARA CONTACT CENTER QUE INTEGRE VOZ, CANALES ESCRITOS Y CHATBOT PARA LA HERRAMIENTA INCONCERT, POR UN PERÍODO DE 10 MESES

Procurement process summary

This process is to purchase Servicio de licencias de software en la nube para contact center que integre voz, canales escritos y chatbot para la herramienta inconcert, por un período de 10 meses.

This contract was awarded by 🇬🇹 CREDITO HIPOTECARIO NACIONAL -CHN- for an amount of GTQ 656,113 to 1 supplier. It was published on 2024-09-04 through open and its current status is Adjudicado

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

Buying entity🇬🇹 CREDITO HIPOTECARIO NACIONAL -CHN- Buying unitJEFATURA DE COMPRAS Publication date2024-09-04 Contest statusAdjudicado DescriptionSERVICIO DE LICENCIAS DE SOFTWARE EN LA NUBE PARA CONTACT CENTER QUE INTEGRE VOZ, CANALES ESCRITOS Y CHATBOT PARA LA HERRAMIENTA INCONCERT, POR UN PERÍODO DE 10 MESES

Awards

This award was granted to DATALOGIC SYSTEMS, SOCIEDAD ANONIMA by CREDITO HIPOTECARIO NACIONAL -CHN- for an amount of GTQ 656,113. The procurement process was conducted through open for the category of services. The contract was signed on 2024-08-20. The award was granted on 2024-09-05.

SupplierAmountAward date
🇬🇹 DATALOGIC SYSTEMS, SOCIEDAD ANONIMAGTQ 656,1132024-09-05

Market context and opportunities

The execution of this contract allows the entity CREDITO HIPOTECARIO NACIONAL -CHN- to fulfill its public service objectives efficiently.

The open purchase modality ensures that the process is transparent and compliant with regulations.

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.

Additional data

Contract NumberGT_ocds-xqjsxa-24021350Publication date2024-09-04Contract date2024-08-20Award date2024-09-05CategoriesservicesPurchase modalityopenMethod detailsAdquisición Directa por Ausencia de OfertaStatusAdjudicado

Data sources

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Published byMinisterio de Finanzas Públicas, Dirección General de Adquisiciones del Estado
Countries63
LicenseCC BY 4.0
Records1,172,891
Year range2020 - 2026
Update statusActively updated (2026-06-06)
Guatecompras system contracts published in OCDS (Open Contracting Data Standard) format.