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📑(2022-ESO-789) Kontaktu centro paslauga

Procurement process summary

This process is to purchase (2022-ESO-789) Kontaktu centro paslauga.

This contract was awarded by 🇱🇹 UAB „Ignitis grupės paslaugų centras“ for an amount of EUR 13,500,000 to 1 supplier. It was published on 2022-10-05 through selective

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

Buying entity🇱🇹 UAB „Ignitis grupės paslaugų centras“ Buying unitnot reported Publication date2022-10-05 Contest statusnot reported Description1. Pirkimo objektas - Kontaktu centro paslaugos:1.1. Skambuciu aptarnavimas gedimu elektros ir duju skirstomuosiuose tinkluose (toliau tekste - Gedimai) klausimais ivairiais kanalais (skambuciai, internetiniai pokalbiai, uzduotys).1.2. Masiniu piku valdymas Masiniu gedimu metu.1.3. Kliento verslo ir privaciu Interesantu aptarnavimas elektros ir duju skirstymo klausimais, ivairiais kanalais (skambuciai, internetiniai pokalbiai, uzduotys).1.4. Interesantu aptarnavimas elektros ar duju ivedimo bei galios didinimo klausimais ivairiais kanalais (skambuciai, internetiniai pokalbiai, uzduotys).

Awards

This award was granted to UAB „Planas chuliganas“ by UAB „Ignitis grupės paslaugų centras“ for an amount of EUR 13,500,000. The procurement process was conducted through selective for the category of services. The award was granted on 2023-06-30. This is award number 1.

SupplierAmountAward dateAward number
🇱🇹 UAB „Planas chuliganas“EUR 13,500,0002023-06-301

Market context and opportunities

The execution of this contract allows the entity UAB „Ignitis grupės paslaugų centras“ to fulfill its public service objectives efficiently.

The selective purchase modality ensures that the process is transparent and compliant with regulations.

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.

Additional data

Contract NumberLT_ocds-70d2nz-33d6b7a4-8f6a-45f4-9ea3-b5f45a21e883-award-1Publication date2022-10-05Contract datenot reportedAward date2023-06-30CategoriesservicesPurchase modalityselectiveMethod detailspt_negotiated_with_prior_callStatusnot reported

Data sources

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Published byOpentender.eu
Countries231
LicenseCC BY-NC-SA 4.0
Year range2003 - 2025
Update statusNot updated (2025-01-01)
Information obtained through the OpenTender portal.