📑Remote Processing of Revenues and Benefits Claims.
Procurement process summary
This process is to purchase Remote Processing of Revenues and Benefits Claims.
This contract was awarded by 🇬🇧 Southend-on-Sea Borough Council for an amount of GBP 660,000 to 1 supplier. It was published on 2011-12-10 through selective
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇬🇧 Southend-on-Sea Borough Council Buying unitnot reported Publication date2011-12-10 Contest statusnot reported DescriptionData-processing services. The purpose of this contract is to provide remote processing services for the Council run Revenues and Benefits Service. The successful supplier will be able to remotely access the Southend-on-Sea Borough Council systems to provide full services for processing work connected with Council Tax, Business Rates, Housing Benefit and Council Tax Benefit. We require skilled and experienced operators that can process all types of benefit work, all tenure types and all associated actions to a high level of accuracy and to agreed performance outputs. The supplier will be responsible for the quality, quantity and management of outputs. Southend-on-Sea Borough Council wishes to advise potential suppliers that the nature of this contract will be for ad hoc services. The Council is unable to guarantee volume of usage which will depend on service requirements at any given time. Therefore, the successful supplier must be agile to the requirements of the Council.Awards
This award was granted to Serco Limited by Southend-on-Sea Borough Council for an amount of GBP 660,000. The procurement process was conducted through selective for the category of services. The award was granted on 2012-04-30. This is award number 1.
| Supplier | Amount | Award date | Award number |
|---|---|---|---|
| 🇬🇧 Serco Limited | GBP 660,000 | 2012-04-30 | 1 |
Market context and opportunities
The execution of this contract allows the entity Southend-on-Sea Borough Council to fulfill its public service objectives efficiently.
The selective purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberUK_ocds-70d2nz-1f80c808-57af-4778-80aa-44e9cf627bba-award-1Publication date2011-12-10Contract datenot reportedAward date2012-04-30CategoriesservicesPurchase modalityselectiveMethod detailspt_restrictedStatusnot reportedData sources
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