📑NW1736 -- Customer Identity Access Management.
Procurement process summary
This process is to purchase NW1736 -- Customer Identity Access Management.
This contract was awarded by 🇬🇧 Northumbrian Water Limited for an amount of GBP 402,670 to 1 supplier. It was published on 2017-02-04 through selective
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇬🇧 Northumbrian Water Limited Buying unitnot reported Publication date2017-02-04 Contest statusnot reported DescriptionNorthumbrian Water Limited (NWL) customers are currently able to create and login to an online account to view current and historic bills and undertake minor account administration. The login process is currently managed within NWL and is linked to Northumbrian Water's Customer Information and Billing System for authentication. In 2017 the existing billing system will be retired and a new Customer Identification and Management (CIAM) solution will be required. As a result of customer feedback, there is a drive within NWL to give a better online customer experience and the new solution will provide an ideal starting point, it should provide a better sign-up experience for customers and provide greater insights into customer needs. It would also present to NWL an opportunity to improve our current system creating a foundation to build current and future web services upon.Awards
This award was granted to LoginRadius by Northumbrian Water Limited for an amount of GBP 402,670. The procurement process was conducted through selective for the category of services. This is award number 1.
| Supplier | Amount | Award number |
|---|---|---|
| 🇨🇦 LoginRadius | GBP 402,670 | 1 |
Market context and opportunities
The execution of this contract allows the entity Northumbrian Water Limited to fulfill its public service objectives efficiently.
The selective purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberUK_ocds-70d2nz-5dffb132-787b-458c-a654-f723d177f1ea-award-1Publication date2017-02-04Contract datenot reportedAward datenot reportedCategoriesservicesPurchase modalityselectiveMethod detailsNEGOTIATEDStatusnot reportedData sources
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