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๐Ÿ“‘The Provision of Mitel Telephone Support Services.

Procurement process summary

This process is to purchase The Provision of Mitel Telephone Support Services.

This contract was awarded by ๐Ÿ‡ฌ๐Ÿ‡ง FSCS for an amount of GBP 355,564 to 1 supplier. It was published on 2017-09-05 through open

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

Buying entity๐Ÿ‡ฌ๐Ÿ‡ง FSCS Buying unitnot reported Publication date2017-09-05 Contest statusnot reported DescriptionFSCS is tendering for the provision of provision of hardware maintenance, software license assurance/maintenance and configuration assistance for our Mitel telephone system. Mitel technologies will need to be supported, in addition to: -- Redbox Call Reporting; -- PhoneExOne Call reporting; -- CallXpress (Voice-mail). The contract will include enhanced configuration support for telephone handsets and other desktop telephony services (for example; IP phones, headsets, PC based telephony applications used in conjunction with or to access the server based applications). The following additional services maybe required: -- Supply and installation of additional telephony licenses to support any variation to the FSCS user count. -- New or enhanced configuration for the existing technologies. -- New telephony capabilities to support new FSCS change initiatives during the term of the contract. -- The supply of new hardware required to compliment the telephony solution.

Awards

This award was granted to Britannic Technologies Ltd by FSCS for an amount of GBP 355,564. The procurement process was conducted through open for the category of services. The award was granted on 2017-07-28. This is award number 1.

SupplierAmountAward dateAward number
๐Ÿ‡ฌ๐Ÿ‡ง Britannic Technologies LtdGBP 355,5642017-07-281

Market context and opportunities

The execution of this contract allows the entity FSCS to fulfill its public service objectives efficiently.

The open purchase modality ensures that the process is transparent and compliant with regulations.

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.

Additional data

Contract NumberUK_ocds-70d2nz-84dc90aa-1cd1-4fb6-95ca-e04b59db935a-award-1Publication date2017-09-05Contract datenot reportedAward date2017-07-28CategoriesservicesPurchase modalityopenMethod detailspt_openStatusnot reported

Data sources

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Published byOpentender.eu
Countries231
LicenseCC BY-NC-SA 4.0
Year range2003 - 2025
Update statusNot updated (2025-01-01)
OpenTender obtains the information from the UK portal Contract Finder.