📑Provision of Managed Service for the Security Industry Authority.
Procurement process summary
This process is to purchase Provision of Managed Service for the Security Industry Authority.
This contract was awarded by 🇬🇧 Security Industry Authority for an amount of GBP 13,000,000 to 1 supplier. It was published on 2013-08-29 through selective
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇬🇧 Security Industry Authority Buying unitnot reported Publication date2013-08-29 Contest statusnot reported DescriptionThe Contract is to design, build, implement, test, manage, provide and maintain an IT Managed Service to meet the Requirements of the regulator operating the regulatory regime. IT Managed Service provision covers: -- The provision of an integrated operational customer relationship and case Management solution to support delivery of Authority's end to end business processes, including: - business regulation - individual regulation - compliance and enforcement including intelligence and - customer services. -- Develop, build and continuously improve the integrated operational solution, which includes - Enabling interfaces with information partners for example Disclosure and Barring Service (DBS), Her Majesty's Passport Office (HMPO); - The supporting ICT infrastructure and - Compliance with relevant policies and standards, for example information security. - The provision of an on-line portal solution to enable customers and stakeholders to transact with the Regulator across the web. The web will be the primary channel however the solution shall also support the following channels: -- Email -- Phone -- Interactive Voice Response and -- Text messaging. -- The provision of a telephony solution to support Authority customer service operations including a technical helpdesk which supports both internal and external customers; -- The provision and management of an intelligence and risk analysis solution through the provision of a new service / solution or the re-use of the existing in-house solution (iBase) and -- Effective transition from the incumbent Business Process Outsource provider and existing in-house operational solutions to the new IT Managed Service provision, for example, taking on of in-house solutions (where appropriate) and the data migration.Awards
This award was granted to Tata Consultancy Services Limited by Security Industry Authority for an amount of GBP 13,000,000. The procurement process was conducted through selective for the category of services. The award was granted on 2013-07-31. This is award number 1.
| Supplier | Amount | Award date | Award number |
|---|---|---|---|
| 🇬🇧 Tata Consultancy Services Limited | GBP 13,000,000 | 2013-07-31 | 1 |
Market context and opportunities
The execution of this contract allows the entity Security Industry Authority to fulfill its public service objectives efficiently.
The selective purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberUK_ocds-70d2nz-876b9d14-e4fa-45be-b777-ae046526bc3b-award-1Publication date2013-08-29Contract datenot reportedAward date2013-07-31CategoriesservicesPurchase modalityselectiveMethod detailspt_restrictedStatusnot reportedData sources
Sociedad.info publishes data from official sources, in compliance with public information access laws. Public access to this data is a civic right that helps hold government accountable. This data, including names and identifiers, is already public in the official source. Read our privacy policy.
