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๐Ÿ“‘Provision Of Telephone Translation Services

Procurement process summary

This process is to purchase Provision Of Telephone Translation Services.

This contract was awarded by ๐Ÿ‡ฌ๐Ÿ‡ง D V L A for an amount of GBP 4,086 to 1 supplier. It was published on 2017-05-18 through not reported

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

Buying entity๐Ÿ‡ฌ๐Ÿ‡ง D V L A Buying unitnot reported Publication date2017-05-18 Contest statusnot reported DescriptionThe Contracting Authority requires telephone translation services to support its business operations. The requirement is set to continue in the coming years. In support of their driving/vehicle license application, a small number of customers will contact DVLA (via a premium rate number publicised on GOV.UK) who may have difficulties communicating with the DVLA telephone agent in the English Language. At this point, the DVLA telephone clerk will require assistance in dealing with the telephone call in their native language. DVLA awarded a contract from the Crown Commercial Services Framework RM1092 Lot 2.

Awards

This award was granted to The Big Word by D V L A for an amount of GBP 4,086. The procurement process was conducted through Not available for the category of services. The award was granted on 2017-01-03. This is award number 1.

SupplierAmountAward dateAward number
๐Ÿ‡ฌ๐Ÿ‡ง The Big WordGBP 4,0862017-01-031

Market context and opportunities

The execution of this contract allows the entity D V L A to fulfill its public service objectives efficiently.

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.

Additional data

Contract NumberUK_ocds-70d2nz-9f05c8a1-2904-461a-b75d-ef2c06a010e0-award-1Publication date2017-05-18Contract datenot reportedAward date2017-01-03CategoriesservicesPurchase modalitynot reportedMethod details:DirectAwardStatusnot reported

Data sources

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Published byOpentender.eu
Countries231
LicenseCC BY-NC-SA 4.0
Year range2003 - 2025
Update statusNot updated (2025-01-01)
OpenTender obtains the information from the UK portal Contract Finder.