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📑CMAL0104 Information Technogoly Communications.
Procurement process summary
This process is to purchase CMAL0104 Information Technogoly Communications.
This contract was awarded by 🇬🇧 Caledonian Maritime Assets Ltd for an amount of GBP 700,000 to 1 supplier. It was published on 2015-12-03 through selective
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇬🇧 Caledonian Maritime Assets Ltd Buying unitnot reported Publication date2015-12-03 Contest statusnot reported DescriptionCMAL have no in-house IT resource and as such, wish to outsource all ICT requirements to a single contractor if possible who will retain complete responsibility for delivery, services, maintenance, repairs, maintaining and development of all of all ICT equipment. This will cover all levels, from strategic advice on IT policies and appropriate technologies through to day to day end user and hardware support. A variety of services are currently in contract with a number of suppliers, including Internet and Firewall, Backup, SharePoint and Finance systems. The successful supplier will be required to work with these providers to deliver CMAL a single point of contact and a unified and consistent experience across all products and services. This document sets out a high level the current technologies in use and CMAL's requirements. Note, any specifics around products and technologies should not be treated as prescriptive -- apart from those elements still under contract. CMAL wish to encourage suppliers to propose alternative solutions to their requirements. Although a relatively small organisation, CMAL are responsible for a significant budget and their facilities and resources impact on the lives of many people daily. As such, they require Information Technology Communication Systems which are seamless, secure, functional and ultimately highly available. It should be noted that this contract will be subject to annual renewal based on performance and/or best value reviews up to a maximum of four years. No claim for loss of profit, direct or indirect, disruptions costs or loss/expense will be considered where the contract is not renewed at any point in time. Scope of Work All staff and contractors utilise the IT infrastructure hosted on premise at the Port Glasgow office. The IT infrastructure is based on a virtualised Microsoft Small Business Server 2008 solution which will be transitioned to server 2012 and Office 365 in the near future (the transition to Office 365 is beyond the scope of this tender). Business systems include SharePoint and Access Dimensions. CMAL have approximately 25 Desktop and Laptop computers are based on Microsoft Windows 7 or above, along with a number of Ipad and mobile devices. A more detailed technical description of CMAL requirements will be made available to all parties who qualify for the invitation to tender stage. Infrastructure and hosting environment CMAL's Server infrastructure is primarily based on Microsoft technologies, the production servers are virtualised across two Microsoft Windows Server 2012 Hyper V hosts. The Servers are HP DL385 G7 Models and are hosted on site at the HQ in Port Glasgow. The server Hardware is now under extended access from a third party warranty supplier. Active Directory, Email and File and Print services are currently provided by Microsoft SBS 2008, SBS also provides remote access to IT services. Separate Virtual servers provide SQL, SharePoint, Finance applications and CCTV Systems/services. The Anti-Virus solution is Trend Micro Worry-Free Business Security, additionally OpenDNS has been implemented and a management agent is deployed to PCs and Laptops. CMAL are undergoing a separate project at present to evaluate the external hosting of the SharePoint environment. No other services are currently being hosted externally. Business Applications CMAL's Key business applications include: -- Microsoft Office Professional 2010 Suite. -- Microsoft Project. -- Access Dimensions. -- SharePoint (document management). -- Trend Micro Worry-Free Business Security Agent. -- Auto Cad. -- Sage Payroll. The successful supplier should take over the supply and management of all licensing as above, plus any additional requirements that arise. Local Area Network and Internet connectivity Local Area Network. The current LAN includes a combination of managed and unmanaged switches as well as separate networks for voice and data. CMAL would prefer to adopt a single, fully managed LAN infrastructure to support data, voice and any other applications as may be required. Internet Connectivity and Firewall. CMAL Port Glasgow is provided with a 100 MB internet fibre leased line with a managed firewall service. This is in contract with the existing supplier until 2018 and the successful supplier is expected to work with the leased line provider to manage this service. Wireless Overview. Basic wireless guest access is in place, however CMAL require robust and secure, high performance wireless services both for guests and for staff. Backup. An on-site backup appliance, coupled with cloud based backup is in use. This solution is under contract until 2018 and the successful supplier will be required to work with the existing backup provider to maintain this solution. SharePoint. CMAL's SharePoint requirements are currently under contract with a third parties; however the successful supplier would be required to work with the current supplier to manage these systems and provide integrated support, with a view to developing the requirement further. Finance systems. Finance systems, Access Dimensions, are under contract with third parties; however the successful supplier will be required to work with the current supplier to manage these systems and provide integrated support. On-going support, maintenance. Caledonian Maritime Assets do not have onsite IT support personnel, support for end users and IT related project is provided by a third party Managed IT provider, support provided is both remote and onsite. The current provider supplies both network and Telephony support along with Managed IT Services. Separate specialist third party support and development is provided for SharePoint and Access Dimensions Business systems. Additional application specific support is provided by the application vendors were required. The key requirement of the successful supplier is to provide unified management of all relevant services. Implementation services. Implementation services will be required from time to time, such as the deployment of new hardware for staff, or deployment of new applications. Telephony. CMAL Head office has a Siemens Open Office MX v3 PBX configured for 30 users. User devices are Open Stage 15 handsets. PSTN connectivity is provided via SIP trunks. Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=422915 The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at http://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.Awards
This award was granted to Microtech Support Limited by Caledonian Maritime Assets Ltd for an amount of GBP 700,000. The procurement process was conducted through selective for the category of services. The award was granted on 2016-11-09. This is award number 1.
| Supplier | Amount | Award date | Award number |
|---|---|---|---|
| 🇬🇧 Microtech Support Limited | GBP 700,000 | 2016-11-09 | 1 |
Market context and opportunities
The execution of this contract allows the entity Caledonian Maritime Assets Ltd to fulfill its public service objectives efficiently.
The selective purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberUK_ocds-70d2nz-b4db9508-055e-4358-972e-56c7f4e72b8e-award-1Publication date2015-12-03Contract datenot reportedAward date2016-11-09CategoriesservicesPurchase modalityselectiveMethod detailspt_restrictedStatusnot reportedData sources
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