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๐Ÿ“‘Service Desk and Service Management

Procurement process summary

This process is to purchase Service Desk and Service Management.

This contract was awarded by ๐Ÿ‡ฌ๐Ÿ‡ง Defra Network eTendering Portal for an amount of GBP 10,222,000 to 1 supplier. It was published on 2018-03-02 through open

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

Buying entity๐Ÿ‡ฌ๐Ÿ‡ง Defra Network eTendering Portal Buying unitnot reported Publication date2018-03-02 Contest statusnot reported DescriptionAt the heart of the delivery of the Authority's end-to-end ICT services is the Service Desk which will act a single point of contact and support the Authority's business units, end-users and other Unity suppliers in enabling the Authority's core business. The Service Desk will play a significant role in supporting the Authority's service management function to achieve its goal of ensuring the services delivered to its end-users are fit for purpose and fit for use.

Awards

This award was granted to Capgemini UK PLC by Defra Network eTendering Portal for an amount of GBP 10,222,000. The procurement process was conducted through open for the category of services. The award was granted on 2018-01-31. This is award number 1.

SupplierAmountAward dateAward number
๐Ÿ‡ฌ๐Ÿ‡ง Capgemini UK PLCGBP 10,222,0002018-01-311

Market context and opportunities

The execution of this contract allows the entity Defra Network eTendering Portal to fulfill its public service objectives efficiently.

The open purchase modality ensures that the process is transparent and compliant with regulations.

Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.

This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.

Additional data

Contract NumberUK_ocds-70d2nz-d61ee3b2-08f1-4266-be26-3b42cf3b199c-award-1Publication date2018-03-02Contract datenot reportedAward date2018-01-31CategoriesservicesPurchase modalityopenMethod detailspt_openStatusnot reported

Data sources

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Published byOpentender.eu
Countries231
LicenseCC BY-NC-SA 4.0
Year range2003 - 2025
Update statusNot updated (2025-01-01)
OpenTender obtains the information from the UK portal Contract Finder.