📑Remote Revenues and Benefits Handling Services on a Call-Off Basis.
Procurement process summary
This process is to purchase Remote Revenues and Benefits Handling Services on a Call-Off Basis.
This contract was awarded by 🇬🇧 Derby City Council for an amount of GBP 1,250,000 to 1 supplier. It was published on 2016-03-24 through open
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇬🇧 Derby City Council Buying unitnot reported Publication date2016-03-24 Contest statusnot reported DescriptionTenders are invited for the supply of services in respect of remote processing of revenues and benefits work packages. The Council requires a flexible arrangement to enable the allocation of a number of work packages on a regular basis and increased numbers on a call-off basis at times of peak demand. This will consist of a range of work packages consistent with the day-to-day workload for a busy Revenues and Benefits division of a unitary Local Authority. More specifically: Housing and Council Tax Benefit and Council Tax Local Support Scheme -- processing, from start to completion, a wide range of new claims, changes, more specialist work and handling general written correspondence. This will also include Free School Meals claim administration. Housing and Council Tax Benefit and Council Tax Local Support Scheme -- quality checks of decisions made by the Customer's benefits processing staff. Housing and Council Tax Benefit and Council Tax Local Support Scheme -- pre-audit quality checks to ensure subsidy assurance of decisions made on high risk claims by the Customer's benefits processing staff and other staff employed by the successful Service Provider and/or other Service Providers. Council Tax -- processing, from start to completion, of a wide range of changes relating to billing and recovery, to include discounts, exemptions, payment methods and handling written housing benefit claimant enquiries. A maximum of 2 Service Provider(s) may be selected for award. The successful Service Provider(s) will be expected to provide all work packages if required. Please note, suppliers wishing to express interest and obtain the documentation must do so by 14:00, Wednesday the 20.4.2016. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a comprehensive response. The deadline for returns is 14:00, Thursday the 21.4.2016. The Councils e-tendering system www.eastmidstenders.org is where you can express interest and obtain the documents (please note we will only accept expressions of interest through the e-tendering system).Awards
This award was granted to Liberata UK Limited by Derby City Council for an amount of GBP 1,250,000. The procurement process was conducted through open for the category of services. The award was granted on 2016-05-24. This is award number 1.
| Supplier | Amount | Award date | Award number |
|---|---|---|---|
| 🇬🇧 Liberata UK Limited | GBP 1,250,000 | 2016-05-24 | 1 |
Market context and opportunities
The execution of this contract allows the entity Derby City Council to fulfill its public service objectives efficiently.
The open purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberUK_ocds-70d2nz-e146c4fe-ca1a-462e-844c-bb637e082acb-award-1Publication date2016-03-24Contract datenot reportedAward date2016-05-24CategoriesservicesPurchase modalityopenMethod detailspt_openStatusnot reportedData sources
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