📑Gestion et traitement des appels telephoniques entrants au travers d'une centrale d'appels destinee a la clientele (centre de relation clients)
Procurement process summary
This process is to purchase Gestion et traitement des appels telephoniques entrants au travers d'une centrale d'appels destinee a la clientele (centre de relation clients).
This contract was awarded by 🇫🇷 FMV for an amount of EUR 571,748 to 1 supplier. It was published on 2022-04-05 through open
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇫🇷 FMV Buying unitnot reported Publication date2022-04-05 Contest statusnot reported DescriptionLa consultation porte sur la mise en place et gestion d'un Centre de Relation Client (Crc) au service des clients, locataires et demandeurs, afin d'assurer l'enregistrement et le traitement de niveau des appels telephoniques, pour le compte de la Sa Hlm Immobiliere du Moulin Vert (Saimv) et de la Fonciere du Moulin Vert (Fmv)Awards
This award was granted to ALTA ETIC by FMV for an amount of EUR 571,748. The procurement process was conducted through open for the category of services. The award was granted on 2022-06-23. This is award number 1.
| Supplier | Amount | Award date | Award number |
|---|---|---|---|
| 🇫🇷 ALTA ETIC | EUR 571,748 | 2022-06-23 | 1 |
Market context and opportunities
The execution of this contract allows the entity FMV to fulfill its public service objectives efficiently.
The open purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberFR_ocds-70d2nz-705ba79c-7be8-4882-81fe-cb20cbab906e-award-1Publication date2022-04-05Contract datenot reportedAward date2022-06-23CategoriesservicesPurchase modalityopenMethod detailspt_openStatusnot reportedData sources
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