📑Accord-cadre d'enquetes et de prestations liees menees aupres des usagers et des acteurs des services de pole emploi.
Procurement process summary
This process is to purchase Accord-cadre d'enquetes et de prestations liees menees aupres des usagers et des acteurs des services de pole emploi.
This contract was awarded by 🇫🇷 Pôle emploi for an amount of EUR 1,113,040 to 1 supplier. It was published on 2015-11-18 through open
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇫🇷 Pôle emploi Buying unitnot reported Publication date2015-11-18 Contest statusnot reported DescriptionPassee selon la procedure d'appel d'offres ouvert prevue a l'article 29 du decret no 2005-1742 du 30.12.2005, la presente consultation vise a la conclusion d'un accord-cadre ayant pour objet des prestations d'enquetes pour le compte de pole emploi. Il s'agit d'accompagner la direction generale de pole emploi dans la mise en oeuvre, l'analyse et l'exploitation de son dispositif d'ecoute dans un but d'amelioration des services rendus. L'appui demande portera sur l'aide a la conception, a la mise en oeuvre (y compris la location ou l'achat et l'installation de materiels), l'analyse et la restitution des enquetes qui mesurent la satisfaction et les attentes des demandeurs d'emploi, des actifs, des entreprises, des beneficiaires de prestations sous-traitees et de services delivres par les cotraitants ainsi que celle des salaries de pole emploi. Le marche se decompose en 3 lots: Lot 1: realisation de barometres nationaux de satisfaction. Lot 2: mesure de la qualite de service delivree par les agences de pole emploi, ses sous-traitants et ses cotraitants et mesure du climat social de pole emploi. Lot 3: realisation d'etudes qualitatives. Ces prestations sont decrites au contrat et au cahier des charges fonctionnel et technique (CCFT).Awards
This award was granted to IFOP by Pôle emploi for an amount of EUR 1,113,040. The procurement process was conducted through open for the category of services. This is award number 1.
| Supplier | Amount | Award number |
|---|---|---|
| 🇫🇷 IFOP | EUR 1,113,040 | 1 |
Market context and opportunities
The execution of this contract allows the entity Pôle emploi to fulfill its public service objectives efficiently.
The open purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberFR_ocds-70d2nz-7c6d9c5d-52ce-4fc6-a2e1-0dbb89699eee-award-1Publication date2015-11-18Contract datenot reportedAward datenot reportedCategoriesservicesPurchase modalityopenMethod detailspt_openStatusnot reportedData sources
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