📑Subscription for Freshservice ITSM Service Desk: Employee Engagement Suite
Procurement process summary
This process is to purchase Subscription for Freshservice ITSM Service Desk: Employee Engagement Suite.
This contract was awarded by 🇬🇧 Independent Office For Police Conduct for an amount of GBP 78,840 to 1 supplier. It was published on 2020-04-09 through not reported
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇬🇧 Independent Office For Police Conduct Buying unitnot reported Publication date2020-04-09 Contest statusnot reported DescriptionFreshservice is an IT Service Management (ITSM) Toolset which helps regulate, manage and deliver IT services to meet the needs of an organisation. It ensures that the appropriate mix of people, budgets, processes, and outcomes are in place to provide value. The main driver for procuring Freshservice is the need to bring the IT service desk function in house who will be the primary user of this toolset, as part of the ongoing ICT desegregation project within the IOPC. Having this ITSM toolset in place will greatly enhance how ICT services are delivered towards the Business.Awards
This award was granted to Freshworks Inc. by Independent Office For Police Conduct for an amount of GBP 78,840. The procurement process was conducted through Not available for the category of services. The award was granted on 2020-03-16. This is award number 1.
| Supplier | Amount | Award date | Award number |
|---|---|---|---|
| 🇨🇦 Freshworks Inc. | GBP 78,840 | 2020-03-16 | 1 |
Market context and opportunities
The execution of this contract allows the entity Independent Office For Police Conduct to fulfill its public service objectives efficiently.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberUK_ocds-70d2nz-1c96ebd5-513e-490a-9679-5130275941f0-award-1Publication date2020-04-09Contract datenot reportedAward date2020-03-16CategoriesservicesPurchase modalitynot reportedMethod details:CallOffFromFrameworkAgreementStatusnot reportedData sources
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