📑Debt and Legal Services.
Resumen del proceso de compra
Este proceso es para comprar Debt and Legal Services.
Este contrato fue adjudicado por 🇬🇧 Scottish Water Business Stream Limited por un monto de GBP 4,250,000 a 1 proveedor. Fue publicado el 2017-02-15 mediante selective
La transparencia en este proceso se refleja en la publicación detallada de todos los aspectos del contrato y sus resultados.
Entidad compradora🇬🇧 Scottish Water Business Stream Limited Unidad compradorano reportado Fecha de publicación2017-02-15 Estatus del concursono reportado DescripciónThe scope of this project is to provide the following services for Business Stream's customer base across Scotland and England: -- Lot 1 -- Debt Collection services, -- Lot 2 -- Legal Debt Recovery services. Lot 1 -- Debt Collection Services. It is anticipated that the Total Contract Value will be in the region of 1 500 000 GBP to 2 000 000 GBP over the 3 years for England and Scotland. The successful tenderer(s) will be required to provide the following services: -- Debt Collection services for live and closed accounts, -- White label early and/or late arrears collections. Past volumes of accounts allocated for external activity with Debt Collections Agents: DCA Volumes 2015-2016 Volume Value. Total accounts 16,105 17 600 000 GBP. Live accounts 11,860 13 500 000 GBP. Closed accounts 4,245 4 000 000 GBP. Past volumes are not indicative of future volumes as Business Stream adopts a continuous improvement culture which will drive changes to the end-to-end recovery process. This may change the volume, value and timing of accounts being placed with a debt collection agent for trace or collect activity. The above volumes are solely based on Business Streams Scotland Customer base. Business stream want to work with flexible partners that can offer innovative and scalable solutions to meet our business challenges which include: -- Being the provider of last resort which limits our ability to refuse to supply premises/customers which may be deemed as high risk, -- Majority of our debt being linked to sole trader/SME accounts, -- Confirmation of the introduction of Vacant Premise Charging from 1.4.2018 -- consultation paper is here http://www.gov.scot/Resource/0047/00477060.pdf -- Shared supplies which prevents us from disconnecting the supply as the supply is linked to another business or domestic property, -- Inheriting a customer base of c.100k customers of which 65 % are sole traders/SME customers, -- Operating in England and Scotland. More than one supplier will be selected to provide Debt Collection Services but it is not expected that any more than 3 will be selected. Work will be allocated to the successful suppliers based on previous performance. The current methodology allocates a higher volume allocation of accounts to the highest performing supplier. The performance methodology used will be shared at ITT stage. Lot 2 -- Legal Debt Recovery Services. It is anticipated that the total Contract Value will be in the region of PS2m to PS3m over the 3 years for England and Scotland. The successful tenderer(s) will be required to provide the following services: -- Litigation services for live and closed accounts, -- Litigation services in Scotland and England, -- Enforcement activity. Past volumes of accounts allocated for litigation: Legal Volumes 2015-2016 Volume Value Total accounts 3,519 5 700 000 GBP. Live accounts 1,832 3 600 000 GBP. Closed accounts 1,687 2 100 000 GBP. There were 170 active defended cases between April 2015 and March 2016. Past volumes are not indicative of future volumes as Business Stream adopts a continuous improvement culture which will drive changes to the end-to-end recovery process. This may change the volume, value and timing of accounts requiring litigation. The above volumes are solely based on Business Streams Scotland Customer base. Business stream want to work with flexible partners that can offer innovative and scalable solutions to meet our business challenges which include: -- Being the provider of last resort which limits our ability to refuse to supply premises/customers which may be deemed as high risk, -- Majority of our debt being linked to sole trader/SME accounts, -- Confirmation of the introduction of Vacant Premise Charging from 1.4.2018 -- consultation paper is here http://www.gov.scot/Resource/0047/00477060.pdf -- Shared supplies which prevents us from disconnecting the supply as the supply is linked to another business or domestic property, -- Inheriting a customer base of c.100k customers of which 65 % are sole traders/SME customers, -- Operating in England and Scotland, -- Capping liability where the account is live and occupied but the balance is under 300 000 GBP. More than one supplier will be selected to provide Litigation Services but it is not expected that any more than two will be selected. Work will be allocated to the successful suppliers based on their areas of expertise and specialism e.g. England, Scotland, Limited companies, sole traders etc. Business Stream wants to work with legal partners that can provide analytics and intelligence to determine the best litigation and enforcement strategy for our customer base to maximise collections. A key metric will be PSs collected per PS spent on litigation activity.Adjudicaciones
Esta adjudicación fue otorgada a Brodies LLP por Scottish Water Business Stream Limited por un monto de GBP 4,250,000. El proceso de contratación se realizó mediante selective para la categoría de services. Esta es la adjudicación número 4.
Este contrato tiene múltiples adjudicaciones. Esta es la adjudicación número 4. Ver otras adjudicaciones de este contrato
| Proveedor | Monto | Número de adjudicación |
|---|---|---|
| 🇬🇧 Brodies LLP | GBP 4,250,000 | 4 |
Contexto del mercado y oportunidades
La ejecución de este contrato permite a la entidad Scottish Water Business Stream Limited cumplir con sus objetivos de servicio público de manera eficiente.
La modalidad de compra selective asegura que el proceso sea transparente y conforme a la normativa.
La transparencia en este proceso se refleja en la publicación detallada de todos los aspectos del contrato y sus resultados.
Esta transparencia en la contratación pública promueve la competencia justa, previene la corrupción y asegura que los recursos públicos se utilicen eficientemente para el beneficio de la ciudadanía.
Datos adicionales
Código de contratoUK_ocds-70d2nz-a8a8c9a7-5e64-4f94-aadf-921f8b9509ca-award-4Fecha de publicación2017-02-15Fecha del contratono reportadoFecha de adjudicaciónno reportadoCategoríasservicesModalidad de compraselectiveDetalles del métodopt_negotiated_with_competitionEstadono reportadoFuentes de datos
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