📑Debt and Legal Services.
Resumo do processo de contratação
Este processo é para comprar Debt and Legal Services.
Este contrato foi adjudicado por 🇬🇧 Scottish Water Business Stream Limited por um montante de GBP 4,250,000 a 1 fornecedor. Foi publicado em 2017-02-15 através de selective
A transparência neste processo reflete-se na publicação detalhada de todos os aspetos do contrato e dos seus resultados.
Entidade compradora🇬🇧 Scottish Water Business Stream Limited Unidade compradoranão reportado Data de publicação2017-02-15 Estado do concursonão reportado DescriçãoThe scope of this project is to provide the following services for Business Stream's customer base across Scotland and England: -- Lot 1 -- Debt Collection services, -- Lot 2 -- Legal Debt Recovery services. Lot 1 -- Debt Collection Services. It is anticipated that the Total Contract Value will be in the region of 1 500 000 GBP to 2 000 000 GBP over the 3 years for England and Scotland. The successful tenderer(s) will be required to provide the following services: -- Debt Collection services for live and closed accounts, -- White label early and/or late arrears collections. Past volumes of accounts allocated for external activity with Debt Collections Agents: DCA Volumes 2015-2016 Volume Value. Total accounts 16,105 17 600 000 GBP. Live accounts 11,860 13 500 000 GBP. Closed accounts 4,245 4 000 000 GBP. Past volumes are not indicative of future volumes as Business Stream adopts a continuous improvement culture which will drive changes to the end-to-end recovery process. This may change the volume, value and timing of accounts being placed with a debt collection agent for trace or collect activity. The above volumes are solely based on Business Streams Scotland Customer base. Business stream want to work with flexible partners that can offer innovative and scalable solutions to meet our business challenges which include: -- Being the provider of last resort which limits our ability to refuse to supply premises/customers which may be deemed as high risk, -- Majority of our debt being linked to sole trader/SME accounts, -- Confirmation of the introduction of Vacant Premise Charging from 1.4.2018 -- consultation paper is here http://www.gov.scot/Resource/0047/00477060.pdf -- Shared supplies which prevents us from disconnecting the supply as the supply is linked to another business or domestic property, -- Inheriting a customer base of c.100k customers of which 65 % are sole traders/SME customers, -- Operating in England and Scotland. More than one supplier will be selected to provide Debt Collection Services but it is not expected that any more than 3 will be selected. Work will be allocated to the successful suppliers based on previous performance. The current methodology allocates a higher volume allocation of accounts to the highest performing supplier. The performance methodology used will be shared at ITT stage. Lot 2 -- Legal Debt Recovery Services. It is anticipated that the total Contract Value will be in the region of PS2m to PS3m over the 3 years for England and Scotland. The successful tenderer(s) will be required to provide the following services: -- Litigation services for live and closed accounts, -- Litigation services in Scotland and England, -- Enforcement activity. Past volumes of accounts allocated for litigation: Legal Volumes 2015-2016 Volume Value Total accounts 3,519 5 700 000 GBP. Live accounts 1,832 3 600 000 GBP. Closed accounts 1,687 2 100 000 GBP. There were 170 active defended cases between April 2015 and March 2016. Past volumes are not indicative of future volumes as Business Stream adopts a continuous improvement culture which will drive changes to the end-to-end recovery process. This may change the volume, value and timing of accounts requiring litigation. The above volumes are solely based on Business Streams Scotland Customer base. Business stream want to work with flexible partners that can offer innovative and scalable solutions to meet our business challenges which include: -- Being the provider of last resort which limits our ability to refuse to supply premises/customers which may be deemed as high risk, -- Majority of our debt being linked to sole trader/SME accounts, -- Confirmation of the introduction of Vacant Premise Charging from 1.4.2018 -- consultation paper is here http://www.gov.scot/Resource/0047/00477060.pdf -- Shared supplies which prevents us from disconnecting the supply as the supply is linked to another business or domestic property, -- Inheriting a customer base of c.100k customers of which 65 % are sole traders/SME customers, -- Operating in England and Scotland, -- Capping liability where the account is live and occupied but the balance is under 300 000 GBP. More than one supplier will be selected to provide Litigation Services but it is not expected that any more than two will be selected. Work will be allocated to the successful suppliers based on their areas of expertise and specialism e.g. England, Scotland, Limited companies, sole traders etc. Business Stream wants to work with legal partners that can provide analytics and intelligence to determine the best litigation and enforcement strategy for our customer base to maximise collections. A key metric will be PSs collected per PS spent on litigation activity.Adjudicações
Esta adjudicação foi concedida a Brodies LLP por Scottish Water Business Stream Limited por um montante de GBP 4,250,000. O processo de contratação foi conduzido através de selective para a categoria de services. Esta é a adjudicação número 4.
Este contrato tem múltiplas adjudicações. Esta é a adjudicação número 4. Ver outras adjudicações para este contrato
| Fornecedor | Montante | Número de adjudicação |
|---|---|---|
| 🇬🇧 Brodies LLP | GBP 4,250,000 | 4 |
Contexto de mercado e oportunidades
A execução deste contrato permite que a entidade Scottish Water Business Stream Limited cumpra os seus objetivos de serviço público de forma eficiente.
A modalidade de compra selective garante que o processo é transparente e conforme às regulamentações.
A transparência neste processo reflete-se na publicação detalhada de todos os aspetos do contrato e dos seus resultados.
Esta transparência na contratação pública promove a concorrência justa, previne a corrupção e garante que os recursos públicos são utilizados de forma eficiente para o benefício dos cidadãos.
Dados adicionais
Número do ContratoUK_ocds-70d2nz-a8a8c9a7-5e64-4f94-aadf-921f8b9509ca-award-4Data de publicação2017-02-15Data do contratonão reportadoData de adjudicaçãonão reportadoCategoriasservicesModalidade de compraselectiveDetalhes do métodopt_negotiated_with_competitionEstadonão reportadoFontes de dados
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