📑Fourniture d'un outil de CRM
Procurement process summary
This process is to purchase Fourniture d'un outil de CRM.
This contract was awarded by 🇫🇷 Le Foyer Rémois (51) for an amount of EUR 417,588 to 1 supplier. It was published on 2019-05-20 through open
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇫🇷 Le Foyer Rémois (51) Buying unitnot reported Publication date2019-05-20 Contest statusnot reported DescriptionLa societe Le Foyer Remois souhaite se doter d'un nouvel outil de CRM afin de gerer la relation client et commerciale. A quelque niveau que soit le client (prospect, locataire present, parti...), les collaborateurs doivent etre en mesure de renseigner, repondre ou orienter le client vers le bon interlocuteur. Ce projet s'inscrit dans un objectif d'amelioration de la relation client et de gains de productivite mais aussi de confort pour les utilisateurs et fluidite entre les collaborateurs. Parallelement a ce projet de deploiement d'outil, un Centre de relation client (CRC) sera mis en place.Awards
This award was granted to E-DEAL by Le Foyer Rémois (51) for an amount of EUR 417,588. The procurement process was conducted through open for the category of goods. The award was granted on 2020-01-08. This is award number 1.
| Supplier | Amount | Award date | Award number |
|---|---|---|---|
| 🇫🇷 E-DEAL | EUR 417,588 | 2020-01-08 | 1 |
Market context and opportunities
The execution of this contract allows the entity Le Foyer Rémois (51) to fulfill its public service objectives efficiently.
The open purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberFR_ocds-70d2nz-57ecf85b-46fc-4fdc-b479-caf33d2d62cf-award-1Publication date2019-05-20Contract datenot reportedAward date2020-01-08CategoriesgoodsPurchase modalityopenMethod detailspt_competitive_dialogueStatusnot reportedData sources
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