📑CNTR0010429 - Cisco Hardware Service & Maintenance - AWARD
Procurement process summary
This process is to purchase CNTR0010429 - Cisco Hardware Service & Maintenance - AWARD.
This contract was awarded by 🇬🇧 Birmingham City Council for an amount of GBP 81,466 to 1 supplier. It was published on 2021-06-23 through open
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
Buying entity🇬🇧 Birmingham City Council Buying unitnot reported Publication date2021-06-23 Contest statusnot reported DescriptionBirmingham City Council currently have an existing Cisco Network, consisting of Catalyst and Nexus equipment, providing interconnectivity between its core sites, 3 Datacentres and over 250 remote sites. We are looking for a Cisco support partner to assist us in supporting the existing infrastructure and then to act as a trusted advisor on the future development of the estate. This contract will be for a period of 1 year, commencing 01/04/2021 until 31/03/2022. This contract will not be automatically renewed on an annual basis, performance of the provider to meet agreed SLA's and KPI's will be rigorously monitored throughout the 12-month term. Service Level required: o Provide initial response by a qualified engineer within 1 hour of request logged o Supply of replacement spares within 4 hours, 24x7 including public holidays. o If spares are not required, the supplier to provide suggested resolution within 4 hours for service impacting requests or 2 working days for non-service impaction requests. o In the event of any failures that do not meet the SLA, the agreement should specify how Birmingham City Council will be compensated (Supplier to confirm methods of compensation available should SLA's not be adhered too). This may include rebates, service credits, discounts or other forms recompense) o Part and/or engineer to site within the specified SLA - Supplier to confirm that all replacement equipment shall be delivered to the contracted location within the specified SLA of a fault requiring hardware replacement being logged, accompanied by a suitably qualified engineer if requested. Supplier to confirm if spares can be delivered with the specifically requested software version, and customer supplied configurations if requested to do so. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000. Your completed quotation submission should be returned by noon 22nd January 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamccAwards
This award was granted to MAINTEL EUROPE LIMITED by Birmingham City Council for an amount of GBP 81,466. The procurement process was conducted through open for the category of services. The award was granted on 2021-02-15. This is award number 1.
| Supplier | Amount | Award date | Award number |
|---|---|---|---|
| 🇬🇧 MAINTEL EUROPE LIMITED | GBP 81,466 | 2021-02-15 | 1 |
Market context and opportunities
The execution of this contract allows the entity Birmingham City Council to fulfill its public service objectives efficiently.
The open purchase modality ensures that the process is transparent and compliant with regulations.
Transparency in this process is reflected in the detailed publication of all aspects of the contract and its results.
This transparency in public procurement promotes fair competition, prevents corruption, and ensures that public resources are used efficiently for the benefit of citizens.
Additional data
Contract NumberUK_ocds-70d2nz-3d3fff35-2f96-4d0d-ab96-62ebeaf70ed1-award-1Publication date2021-06-23Contract datenot reportedAward date2021-02-15CategoriesservicesPurchase modalityopenMethod detailsOther:OpenStatusnot reportedData sources
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